1.Scope and acceptance of the Privacy Policy

1.1 This Privacy Policy is an integral part of the User Agreement (the «Agreement»).


1.2 Unless terms are expressly defined in the Privacy Policy, the following terms shall have the meaning set out in the Agreement.


1.3 The Privacy Policy describes what personally identifiable information you may submit online to the Site or otherwise provide to us («Personal Data») is collected and used. In addition, this Privacy Policy sets out how collected Personal Data may be corrected or deleted.


1.4 Any Personal Data collected by you will be protected and processed by us in accordance with the Privacy Policy. You understand and agree that by submitting your Personal Data, the Customer accepts this Privacy Policy.


1.5 By using the Services, you consent to the collection and use of Personal Data as permitted by applicable personal data protection laws and this Privacy Policy.


1.6 In the event of any inconsistency between the terms of this Privacy Policy and the other terms of the Agreement, the latter shall take precedence.


Registration on the Website

2.1 You may use the Website without registering, but if you do, you will have limited access to some of the functionality on the Website.


2.2 At the time of registration you will provide your name, a valid email address and password. You can also use your social media profile to register.


2.3 When you register, we collect and process Personal Data provided that it has been provided by the Customer and/or in the form of cookies.


Use of Personal Data and its transfer to third parties

By this agreement I (the User) authorise «Live tours» and its authorised representatives within the scope of the Law of Ukraine «On protection of personal data» to receive, collect, store and use

my personal data in the database of personal data «loyalty card: full name, mobile phone number, e-mail address. At any time I may withdraw my consent by

by sending a written notice to the e-mail address email@liveexcurs.com. Also, for the purpose of the loyalty program, I authorize «Live tours» to send me correspondence to the postal address, e-mail address and/or telephone number provided by me, including information about the events held, as well as to send me gifts or prizes.



4.1 A cookie is a small piece of information which is sent to your browser and which is stored on your computer’s hard drive.


4.2 We use cookies to track your use of our Website and the provision of the Services.


4.3 We may use cookies to collect information about visitors to the Website, such as IP address, browser type, operating system, date and time of the visit.


Plug-ins and social networks

5.1 The Site uses plug-ins provided by social networking sites, including Facebook, etc. («Social Networks»). The plug-ins are identified by the Social Media logos or associated labels.


5.2 When You visit pages on the Website containing the corresponding plug-in, Your browser establishes a direct connection to the Social Media servers. They directly transmit the content of the plugin to Your browser, which embeds it on the Website, enabling the Social Media administrators to be informed about accessing the corresponding page on the Website.


5.3 If you use the Social Network plugin, some of your Personal Data (e.g. name, date of birth, gender, e-mail address) may be transmitted to us.


5.4 If you visit the Website during an active Social Network session, information about such visits may be collected by the persons who administer the Social Network.


5.5 If you interact with the plugins, for example, by clicking on the «Like», «Like» buttons, the relevant information is transmitted from your browser directly to the Social Media administrators,


and saved by them.


5.6 For complete information about the purpose and scope of data collection and processing by the Social Media administrators, your rights and your privacy settings, please visit the privacy policy pages of the relevant Social Network.


5.7 If you are a user of a Social Network and you do not want those who administer the Social Network to combine your visit data with other data about your users, you should log out of your Social Network profile before visiting our Website. You can further block Social Networking plug-ins by using special extensions in your browser.

Protection of Personal Data and privacy

6.1 We will take all reasonable steps to ensure that your Personal Data is not accessed unlawfully by third parties.


6.2 Access to Personal Data is available to staff who adhere to strict standards of confidentiality in the processing of your Personal Data and whose duties are directly related to such processing.


6.3 To ensure the security and confidentiality of the Personal Data we collect on the Site, we use standardised access control and password protection systems.


6.4 While we strive to create unambiguously secure options for your use of the Site, you should be aware that the internet, as a worldwide connected computer network system, is a vulnerable environment, and therefore the confidentiality of Personal Data transmitted through the Site or by email cannot be guaranteed in full by us, as the individual transmission stages of Personal Data over internet links are beyond our control.


Newsletter .

7.1 By subscribing to our newsletter you agree that we will send you emails on a regular basis, e.g. offers of new events, news, etc.


7.2 You can unsubscribe from receiving our newsletter at any time by visiting your profile on the Website by clicking on the link in the email.


7.3 We do not send spam e-mails. Spam is the sending of unsolicited emails, usually of a commercial nature, in large numbers and repeatedly, to persons with whom the sender has had no previous contact or who have declined to receive emails of this nature.


Modification and deletion of Personal Data

8.1 Unless otherwise provided in this Privacy Policy, the Customer is responsible for keeping his Personal Data up to date, accurate and complete.


8.2 You have the right to access, amend and delete your Personal Data.


8.3 If you wish to access, correct or delete your Personal Data, please visit the «My Profile» page.